Water softening & filtration across Wayne & Oakland Counties (248) 704-9870
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Equipment support

Warranty information.

Read our supplier’s statement and understand which coverage applies to your equipment.

About this statement

The statement below was supplied by Better Homes and is reproduced with its wording unchanged. It describes Better Homes’ limited warranty and manufacturer-backed component coverage.

Coverage for equipment sold or installed through EverClear must be confirmed with Better Homes. The statement refers to the original purchaser and Better Homes-approved technicians; it does not expressly address EverClear resale purchases or installations by our subcontractors.

The listed one-year installation labor warranty should not be assumed to cover an EverClear installation. Request the applicable written warranty before purchasing.

Questions or a claim?

Contact EverClear for help identifying your equipment and the applicable warranty process.

(248) 704-9870
info@everclearwatermi.com

The supplier statement directs claims to Better Homes Customer Support. It requires proof of purchase, installation documentation and, for a component claim, a return authorization number from Better Homes.

Component replacement labor is excluded in the manufacturer-backed section. Confirm coverage and authorization before arranging warranty work or returning parts.

Supplier statement · Original wording

Better Homes Warranty Statement

Section 1: Better Homes Warranty

At Better Homes, we take pride in the quality and craftsmanship of our water treatment systems. The following limited warranties apply to the original purchaser of each system:

Coverage

Lifetime Warranty – System Dry Parts Covers all mechanical and non-consumable components that do not come into direct contact with water.

5-Year Warranty – Control Valve, Circuit Board, and Filtration Media Protects against defects in materials and workmanship under normal operating conditions.

1-Year Warranty – Labor Covers labor-related issues arising from the original installation for a period of one year from the date of purchase.

Warranty Conditions & Limitations

Coverage is valid only when the system is installed, operated, and maintained according to Better Homes guidelines.

The warranty excludes damages caused by improper installation, misuse, neglect, unauthorized modifications, or environmental factors such as flooding, freezing, UV & heat exposure, or excessive contaminant levels beyond system specifications.

Replacement parts or services rendered under this warranty do not extend or reset the original warranty period.

This warranty is the exclusive remedy and supersedes all other warranties—express or implied—including warranties of merchantability and fitness for a particular purpose.

Better Homes is only responsible for damages or failures resulting from workmanship-related issues. Better Homes is not responsible for any damages caused by manufacturer defects.

Better Homes total liability is strictly limited to the original purchase price of the system. We are not liable for any incidental, consequential, or indirect damages.

To file a claim, please contact Better Homes Customer Support and provide proof of purchase along with installation documentation.

Section 2: Manufacturer Warranty

Better Homes also provides a manufacturer-backed warranty for specific system components, covering defects in materials and workmanship under normal use and conditions:

Manufacturer-backed component coverage stated by Better Homes
Component / ProductWarranty Period
Control Valves5 Years
Storage TanksLifetime
Media TanksLifetime
Ceramic Discs (Rotary Valves)Lifetime
Reverse Osmosis Systems1 Year
Filtration Media5 Years

Important Notes

Replacement parts are covered only for the remainder of the original warranty period and must be installed by a Better Homes-approved technician.

Labor associated with component replacement is not included.

Exclusions

This warranty does not apply to damages caused by:

Misuse, abuse, neglect, or accidents

Improper installation or unauthorized repairs

Acts of nature

Water conditions that foul filters, resins, or membranes

Warranty Claim Requirements

To process a claim, the following must be provided:

Valid proof of purchase

Installation documentation

Return authorization number issued by Better Homes.

Disclaimer

THIS WARRANTY IS EXCLUSIVE AND PROVIDED IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BETTER HOMES IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES EXCEEDING THE COST OF THE PRODUCT ITSELF.

This supplier reference does not create a separate EverClear warranty or change your rights under applicable law. Specific coverage and claim handling depend on the warranty applicable to your purchase.

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